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COOKIE POLICY
WHAT ARE COOKIES?
Cookies are text files placed and stored on your computer when you visit certain web pages. They are used by almost all websites and can do a variety of things: some cookies are needed to make a website work, others improve a visitor’s experience on a website, others provide information to the owners of the website, and others allow a website owner to show you advertisements for products it believes you might like.
This Cookie Policy details what kind of cookies we use, what information is collected by the cookies we use, and how we use that information. For more information on the data we collect and what we do with that data, please read our PRIVACY POLICY.
HOW AND WHY DO WE USE COOKIES?
At Balsamhill.com.au, we can use cookies to provide you with a more personalized experience on our website. Cookies help us tailor our website to your personal needs, gain a better understanding of how visitors use our website, make our website more user-friendly, and market our products both on and outside of our website. For instance, we use cookies to keep track of what you have in your basket, and to remember you when you return to our site. A more thorough description of these cookies and others that we utilize is set forth in the next section of this policy.
We also use cookies to help improve your experience on the site. For example, they help us to identify and resolve errors, or to determine relevant products to show you when you're browsing.
WHAT KIND OF COOKIES DO WE USE?
Functional cookies. These cookies are strictly necessary for the operation of the site. Without them some services cannot be provided and this website won’t work properly. For instance, we use cookies to remember what you add to the shopping cart, so without cookies enabled you will not be able to place an order.
These cookies also help improve the functionality of the site and enable us to remember the choices you make. For example, if you select to display 24 results per page on Search Results and Category pages, a functional cookie will store that setting through your browsing experience.
Marketing cookies. We set cookies on your computer while you are on our site, and allow some of our vendors to do the same. These cookies help us understand your browsing history and what you’re looking for, so we can show you advertisements for products that we believe you may like, both on our website and on other websites. In general, we use these cookies to help us measure our marketing practices and show people the most relevant content possible.
Analytics cookies. We use these cookies to aggregate visitor data to help us understand how people are using our site. Using this information, we can make improvements to our site, and to our visitors’ experience. In order to conduct our analysis we use tools like Google Analytics and Adobe.
Below is a list of the cookies we use, and how we use them:
| Cookie Name | Description |
|---|---|
| 44907 | This cookie is used to ensure that if a user shares a page and then returns to it, they see an updated share page count. |
| __cfduid | Used by Volusion to employ fraud insights through MaxMind. |
| __mmapiwsid | Used by Volusion to employ fraud insights through MaxMind. |
| __utma | This cookie keeps track of the number of time a user has been to our site, as well as when they first and most recent visits were. |
| __utmb | This cookie tracks the time when a user first enters our site. |
| __utmc | This cookie tracks the time when a user leaves our site. |
| __utmt | This cookie is set by Google Analytics to throttle the request rate for the service - limiting the collection of data on high traffic sites. |
| __utmz | This cookie identifies how a user arrived at our site, including if and how they used a search engine to get here, and what specifically they clicked on that brought them here. |
| _ga | This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. Expires in 2 years. |
| _gat_tealium_0 | Used by Google Analytics to identify unique users across browsing sessions. |
| _gid | This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. Expires in 24 hours |
| _pinterest_cm | This cookie allows you to share things you like on Pinterest. |
| _pinterest_sess | This cookie connects your Pinterest account to our website. |
| ABF_Datac75c | Used to keep track of which filters were selected so that they can remain selected the next time the same category page is navigated to. The ## in the cookie name changes based on what category page is viewed |
| acceleratorSecureGUID | Used to maintain a secure user session. |
| AKA_A2 | Used through Akamai for the Advanced Acceleration feature which allows the enabling of DNS Prefetch, HTTP2 Push, and other features. |
| akavpau_ppsd | This cookie allows PayPal to remember that you visited a payment page, and will last until you close your browser |
| AKDC | This cookie allows PayPal to remember that you visited a payment page, and will last 24 hours |
| AWSELB | Used by Amazon to map a session to the instance for load balancing. |
| c_user | This is the cookie that stores your user ID to remember who you are between sessions. |
| cart_calculator | Used to determine whether to display the shipping calculator functionality on the cart page. |
| CartID5 | This cookie allows customers to add items to their shopping cart. |
| Checkout_Data | Used on the checkout to sync shipping and billing information display. |
| CompareBackToResultsURL | Stores the last URL a user was on before going to the product compare page. This helps in returning the user back to that same page when they click the "back to results" button. |
| ContinueURL | Stores the URL of the last page visited so that the "continue shopping" button on the cart page can link there. |
| cookieflag | Used to trigger a banner at the bottom of the site detailing that this site uses cookies. |
| cpb | Used to trigger a banner at the bottom of the page detailing the site's cookie policy. |
| datr | This cookie helps stop Facebook fraud by looking for suspicious login activity. |
| dpr | This cookie allows Facebook to share more relevant information with you. |
| fr | This cookie allows you to "like" things you see on our site on Facebook |
| History50 | This cookie stores the Product IDs of the last items viewed by a customer on your store. It’s used to control the My Recent History functionality, which can be set to appear at the bottom of all product pages as your customers browse your site. |
| JSESSIONID | Used for session tracking in a J2EE web application. |
| mbox | Used by Adobe Target for A/B testing. Tracks a unique ID for a user session, a semi-permanent ID for a visitor's browser, a simple test value used to determine if a visitor supports cookies, and set if visitor's load time exceeds the timeout configured in the mbox.js file. |
| page-tnt-session-id | Used to identify and keep users of an A/B test session in a particular experience. |
| page-tnt-session-id_hp | Used to identify and keep users of an A/B test homepage session in a particular experience. |
| presence | This cookie is used to measure how long your current browser session has lasted, and is terminated when you close your browser |
| PYPF | This cookie allows PayPal to remember that you visited a payment page, and will last 4 weeks |
| SKU | Used to track to the product clicked on a product results page |
| StopAnimate | Used to assist in the animation logic on the homepage 'Dazzling Color' and 'Forever Green' blocks |
| tnt-session-id | Used to identify and keep users of an A/B test session in a particular experience. |
| tnt-third-party-id | Used to identify and keep users of an A/B test session in a particular experience. |
| total_cart_amount | Stores the cart total. |
| total_cart_items | Stores the number of items in the cart. |
| utag_main | Contains several built-in values that keep track of the visitor session, such as a unique identifier for the session, a Unix/Epoch time stamp in milliseconds, unique identifier for each visitor, a boolean that indicates if the page viewed is the first in a session, the number of pages viewed during the current session, and the number of sessions for this visitor. |
| vsettings | This cookie stores any site settings for that session. It does not contain any content other than the session settings. For example, if a customer selects to display 24 results per page on Search Results and Category pages, this cookie will store that setting throughout the customer’s browsing experience. |
HOW CAN YOU CHANGE YOUR COOKIE SETTINGS?
Our cookies also don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. If you prefer to restrict, block or delete cookies from Balsamhill.com.au, or any other website, you can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. If you wish to disable the cookies that we use, and you utilize different devices to view and access our website, you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
Please note that if you block certain cookies, you may not have access to all the features of this website.
You can also manage your cookies preferences by using the Cookie Preference Manager.
We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. As mentioned above, you can learn more about our use of your information by reviewing our Privacy Policy.
For more information on cookies, see AboutCookies.org. Please note that we're not responsible for the content of external websites.